Breadcrumbs are not displayed

#28767
  • Resolved Sergio
    Rank Math free

    hello everyone, I installed and I am creating a site with ocean wp + elementor and I installed the seo Rank Math plugin, unfortunately I am trying to display breadcrumbs only on the single product page, but I am not succeeding, although they are active on rank math and on the ocean wp theme, they still do not appear

    how do i fix it?

    thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We have tested the breadcrumbs feature on the OceanWP theme and it works as expected.
    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Sergio
    Rank Math free

    Hi Michael, thank you very much for your message and sorry for the delay, if I give you the access data (with plugins recommended by you) can you solve the problem? specifically I would like the breadcrumbs to be seen only on the product page, is it possible to obtain a result as in the picture?

    https://www.dropbox.com/s/04tf3pjxljq816z/vorrei2.JPG?dl=0

    many thanks in advance

    Todd
    Rank Math free

    Hi Sergio,

    Have you placed the Breadcrumbs code in the theme files?

    They should be placed in the single-product.php file.

    If you are unsure, please ask your theme provider for the exact line number so that you can place the code properly.

    After that, you can choose what you want to show in the breadcrumbs by going to WordPress Dashboard > Rank Math > General Settings > Breadcrumbs

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Breadcrumbs are not displayed’ is closed to new replies.