Breadcrumb Woocommerce Make Primary Issue

  • Resolved Simon

    Hi,

    My products in woo commerce are associated to multiple categories, when editing the product in the Box Products Categories i select the category that is Primary i click update. When i look at the page the breadcrumb display another category that the one i select primary.

    admin.php?page=rank-math-options-general
    Breadcrumbs -> Enable breadcrumbs function -> On

    admin.php?page=rank-math-options-titles
    Products – > Primary Taxonomy -> Product Categories

    Rankmath : Version 1.0.32.1
    Woocommerce : Version 3.7.0
    WordPress : Version 5.2.3

    Thanks

    • This topic was modified 4 weeks, 1 day ago by  Simon.
Viewing 12 replies - 1 through 12 (of 12 total)
  • Hello Support ?

    Hello,

    Thank you for contacting Rank Math and sorry for the delay and any inconvenience that might have been caused due to that.

    From your breadcrumb settings, you have set the separator character as a hyphen (-) but the breadcrumbs on the frontend are separated by a front slash(/). It is likely that the breadcrumb data is loaded by the theme and not Rank Math.
    You may need to edit your page templates and add a call to the following function to display the RM breadcrumbs:

    <?php if (function_exists('rank_math_the_breadcrumbs')) rank_math_the_breadcrumbs(); ?>
    

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi,

    In the video you provide on FB we can see at the top of the of the page it do not override the theme, only in the footer : https://i.rankmath.com/ZPT1ij?fbclid=IwAR1ZI0eifuXv-zkaqnvKV68rdGyE3YQC-H4Cw7Iqcjo64VXOtK-m12kxTEA

    I tried with a fresh WP + Woocommerce install with Default Store Front theme and All the Twenty themes and it do not work, see sensitive data.

    Normally Rank Math override the installed theme automatically ?

    Thanks

    Hello,

    Thanks for getting back to us.

    This is happening because you are using the parent category as “Uncategorised”.
    Please select another parent category and let us know if you can still reproduce this issue.

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi, i created a new clean demo, having the same problem, have a look at the sensitive data Video September 20 .

    Thank you

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    Temporary Login Without Password

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    WP Security Audit Log

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi Simon,

    Thanks for getting back to us.

    This is an error with WooCommerce breadcrumbs on the single product pages and not Rank Math. It looks like the crumbs are not automatically updated when the category changes on the backend.
    You can test this by replacing the breadcrumb function with the Rank Math breadcrumb function.

    I hope this info helps. Thank you.

    Sad that WooCommerce Storefront. The Official WooCommerce Theme have an ERROR.

    Thanks !

    Hi Simon,

    Thanks for getting back to us.

    I am glad that this information helped 🙂

    Feel free to contact us for any other questions, comments or suggestions. Thank you.

Viewing 12 replies - 1 through 12 (of 12 total)

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