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Hello
It seems the brand filter stopped working after recent update. (This has been reported by other user as well) I am using the following filter but getting “no brand” error in the structured data tool.
add_filter( ‘rank_math/snippet/rich_snippet_product_entity’, function( $entity ) {
$entity[‘brand’] = ‘Brand name’;
return $entity;
});I have shared the link to 1 of the product pages. You can test the same in google structured data tool. It was working fine since few days back but seems a recent update has caused some issues. Regards.
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Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Are you able to replicate this even with only Rank math active with the WooCommerce setup?
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/Please let us know if you find the culprit.
Only the site admin would know and your users won’t be affected by this troubleshooting.
If this doesn’t help, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘Brand filter stopped working after latest update’ is closed to new replies.