Bought PRO using different email

#102110
  • Resolved Cora Khang

    3 years, 5 months ago

    Rank Math free

    Hi I bought the PRO version just now using a different email and it seems you have an error somewhere in your system. I didn’t get an email and checkout page looked like this: https://prnt.sc/vi6rlc

    As if the email wasn’t registered. I tried to create an account with the email but it says it’s already in use. I then tried to reset the password but I get no emails from you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Febby

    3 years, 5 months ago

    Rank Math free

    Hello,

    Thank you for your message and sorry for the unwanted inconvenience that it might have caused.

    Please email the accounts team at s******@r*********** so they can assist you better.

    Looking forward to helping you.

    Oscar Duran

    3 years, 5 months ago

    Rank Math free

    HiCora
    It’s happend me today, They solved your problem?

    • This reply was modified 3 years, 5 months ago by Oscar Duran.
    Michael Davis

    3 years, 4 months ago

    Rank Math pro

    Hello Oscar,

    Apologies for the delay.

    Please share your request too and the account details to our email: s******@r***********

    Looking forward to helping you. Thank you.

    RankBot

    3 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Bought PRO using different email’ is closed to new replies.