Hello,
We apologize for the inconvenience you are facing with your Rank Math PRO subscription not showing in your account. If you have purchased Rank Math PRO but it’s not reflecting in your subscriptions, there might be a mismatch in the email address used for the purchase.
To resolve this issue, please follow these steps:
-
Log into your Rank Math account and check if the email address used for the PRO purchase matches the one in your account.
-
If the email addresses do not match, you may have upgraded to PRO using a different email. In that case, you need to contact our support team to merge both accounts or change the email connected to the PRO account. You can do this by submitting a ticket through our Rank Math Support Forum.
-
In the ticket, provide details about the email address used for the purchase and the email associated with your Rank Math account. Our support team will assist you in locating your PRO account and updating the email address accordingly.
We appreciate your understanding and cooperation in resolving this matter. If you have any further questions or need assistance, feel free to reach out to our dedicated support team through the support forum.
Thank you for bringing this to our attention, and we are here to help you with any further assistance you may require.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Why Should You Avoid Group Buying and Sharing Rank Math PRO Subscription? » Rank Math
Where Is My Rank Math PRO License Key?
How to Ensure Your Account Has an Active Subscription » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
