Bought ContentAI through email link, how to update WP plugin to reflect purchase

#643497
  • Resolved Alisha Cyr

    7 months, 1 week ago

    Rank Math free
    Content AI Creator

    How do I get my account in WP to reflect the purchase so I can use the feature I bought? Otherwise please refund.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Alisha Cyr

    7 months, 1 week ago

    Rank Math free
    Content AI Creator

    Just refund please. I’ll purchase through WP directly instead.

    Jeremy

    7 months, 1 week ago

    Hello,

    Thank you for contacting Rank Math support, and sorry for the unexpected delays and any inconvenience that might have been caused due to that.

    Please try re-activating your Rank Math plugin. To do that, navigate to your WordPress admin area > Rank Math > Dashboard > Help, disconnect and reconnect your Rank Math account.

    disconnect
    connect

    Then, please head over to WordPress Dashboard → Rank Math → General Settings → Content AI and refresh the credits. Here’s a screenshot for reference:

    Once done, please go back to using Content AI and it should work without any issues.

    Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

    RankBot

    6 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Bought ContentAI through email link, how to update WP plugin to reflect purchase’ is closed to new replies.