bought a.i. not working

#704276
  • Resolved Pest Guard

    4 months, 1 week ago

    Rank Math free
    Content AI Starter

    Hi I bought a.i.for my website 321pest.com and it does not seem to be working. Also I have 2 websites that are showing up that are not the ones I was trying to buy it for. Thank you

Viewing 1 replies (of 1 total)
  • RankBot

    4 months, 1 week ago

    Hello,

    Thank you for reaching out to us, and we apologize for the inconvenience you are experiencing with Content AI.

    To resolve this issue, please ensure that you are logged in to the correct account that you used to purchase Content AI credits. Once logged in, head over to your Rank Math > Account > Website or visit this URL: Rank Math Account

    Check if you can see the correct remaining credits for your website 321pest.com. Here’s a screenshot for reference:
    credits

    If the credit count is correct but not reflecting on your website, please disconnect and reconnect your Rank Math account. You can do this by going to your WordPress admin area > Rank Math > Dashboard > Help. Here are screenshots for reference:
    disconnect
    reconnect

    After reconnecting your account, head over to your Content AI and refresh the credits count. This will prompt the plugin to request the updated credits from our server and display the correct count. Here’s a screenshot for reference:
    refresh credits

    We hope this resolves the issue. Please let us know if you need further assistance with anything else.

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    3 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘bought a.i. not working’ is closed to new replies.