Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
There is a known compatibility issue between Rank Math and the standalone Gutenberg plugin. Do you have this plugin installed?
If so, please disable it and use the native block editor that ships with WordPress to fix this.
If this isn’t the case, it is likely that there are other active plugins or your current theme is conflicting with Rank Math. To determine that, you may follow this handy troubleshooting guide: https://rankmath.com/kb/check-plugin-conflicts/
Only the site admin would know and your users won’t be affected by this troubleshooting.
Let us know how it goes. We are looking forward to helping you.
I have a plugin named UAG (ultimate add on for Gutenberg) . Is that a problem?
Since I am using certain features of UAG It’s difficult to uninstall.
Can I ask
Is this incompatibility with Gutenberg permanent? or do you have plans to make it compatible?
Also would migrating blocks using the Yoast block converter in Status & tools help ?
Thanks
And I just tried disabling the UAG plugin. Had a scary experience. My entire posts using schemas broke.
Please suggest if you have any other workarounds.
Hello,
Thank you for the update, and sorry for the delay.
Could you please confirm if you have followed this guide to check for a plugin conflict?
The Yoast Block Converter only import the FAQ and HowTo Schema blocks you have set up from Yoast.
You can also edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section to check this issue further.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Thank you, and we really look forward to helping you.
Hi, Thanks for replying,
Since my site broke I had disabled rankmath , UAG and Yoast all three, still I was seeing block errors , then I updated WordPress to 5.7.1 from 5.7.
After that, I am not seeing block error but the UAG + icon has shifted to the left.
now I have rankmath and UAG enabled and while using UAG blocks it sometimes gives UAG related error ‘Cannot load resources…).
I will try to debug with the heath check plugging as you suggested if the error comes again.
meanwhile, can you confirm rankmath has no compatibility issues with UAG ?
and I do not have Gutenberg standalone plugin installed.
Thanks
Hello,
Thank you for the update, and sorry for the delay.
Does the error Cannot load resources occurs even when Rank Math is disabled? If so, you might want to get in touch with the Ultimate Add-on Gutenberg developer and ask if they have encountered this issue as they might have a fix already.
If it only occurs when Rank Math is enabled, we may need to log in and check your site by following the steps above to diagnose this issue further.
I hope that helps. Thank you, and looking forward to your update.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for the follow-up.
I’ve tried checking your site, and I’m unable to replicate the error with UAG and Rank Math activated. Please see the screencast attached in the sensitive data section.
Could you please walk us through where we can replicate or any actions made to show the error?
Looking forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
I have added the post link showing error in block in sensitive data section
Hello,
Thank you for the follow-up, and apologies for the delay.
I’ve already replicated the issue in your post. However, this issue also occurs even when Rank Math is disabled.
Upon further checking using our guide, it seems that the WP Multilang plugin is causing this blocks issue on your site. I’ve attached a screencast in the sensitive data section.
In this case, you may want to get in touch with that plugin developer to check if they have encountered this issue before.
I hope that helps. Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.
Hello,
Thanks I removed WP Multilang and installed Gtranslate. After that all my titles and post menus have a [:en] and [:] added around.
Tried disabling Gtranslate as well it doesn’t work.
looked around in forums and it says issue with SEO plugin metadata locale setup.
Not sure where to look for.
I have updated the sensitive data as requested. Can you please check further?
Thank you.
I guess I have been able to fix multilang is not working. does rankmath has any known issues with Gtranslate?
Hello,
Thank you for contacting Rank Math again.
We do not have similar issues with GTranslate at the moment. However, we do hope that you have addressed or raised the issue with the plugin developers of the Multilang plugin.
We really look forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
