Blank sitemap

#154526
  • Resolved Ahmed Mir
    Rank Math pro

    Hi,

    My sitemap is coming up with a blank white page. I’ve reset and excluded the URL from caching plugins but no luck

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

    I’ve checked your sitemap and also got an empty result. However, the source code is visible on that page.

    In this case, please check if you have a static file with the same name as your sitemap file (sitemap_index.xml). You should FTP into your server and remove the file.

    If there’s no such file, assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    I hope that helps. Thank you, and looking forward to your update.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Blank sitemap’ is closed to new replies.