Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
There is a known issue with the LiteSpeed plugin with Rank Math’s sitemap generation.
Please follow this thread to resolve this: https://wordpress.org/support/topic/litespeed-break-rankmath-sitemap/
I hope that helps.
Thank you.
Could You please tell me where to add this code in wp-config.php ?
Hello,
You can place the code after this line in your wp-config.php file:
Once done, clear your website and browser’s cache and let us know if the issue still persists.
I hope that helps.
Thank you.
if (strpos($_SERVER[‘REQUEST_URI’], “sitemap”) !== FALSE) {
define( ‘LITESPEED_DISABLE_ALL’, true );
}
added this code still not working.
Hello,
I’ve checked your sitemap, and it’s already working fine. Here’s a screenshot for your reference:
Please clear your browser’s cache if it’s still not showing on your end.
Thank you.
i truned of litespeed thats why it is showing sitemap..but my performance and page speed decreased drastically..could you please Please help me..i am loosing ranking in google…
Hello,
Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
i added my credential please fix my issue.
Hello,
I can’t seem to connect to your FTP server as you can see in my screenshot in the Sensitive Data section.
Could you please check it so we can further debug the issue?
Looking forward to helping you with this one. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you. I have accessed your FTP server. I went ahead and applied to code to your website’s wp-config.php file and the sitemap is now working even with the Litespeed plugin installed.
Please clear your browser cache and check it from your end again.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
still sitemap is blank. i tried it different browsers after clearing my cache but problem is still there.i checkd it brave, uc ,edge but sitemap is blank
Finally my problem is solved by litespeed cache technical team. Thanks You also for Your Effort . But should put the code right after the <?php in Wp-Cofig.php
<?php
if (strpos($_SERVER[‘REQUEST_URI’], “sitemap”) !== false){
define( ‘LITESPEED_DISABLE_ALL’, true );
}
