Bing Site map error

#195878
  • Resolved Altalook
    Rank Math pro

    Hi,
    when submitting the sitemap link to Microsoft Bing https://pieroannoni.com/page-sitemap.xml
    it returns this error:

    Elaborazione completata con un avviso
    Feed vuoto.
    Non è stato possibile estrarre alcuni URL dalla sitemap o dal feed inviato. Verificare che la sitemap sia in un formato supportato e che non contenga errori, quindi inviarlo di nuovo.

    Empty feed!
    But if you look there are over 120 links in it.
    Can you help solving the issue?
    Thank you very much

Viewing 3 replies - 1 through 3 (of 3 total)
  • Prabhat
    Rank Math agency

    Hello,

    Thanks for contacting us and we regret the inconvenience caused.

    I tested your website using the Sitemap Validator tool, and there were no issues found.

    Please have a look at this screenshot for a quick reference: https://i.rankmath.com/3HbXbu

    I also tested the sitemap using Bing bot viewer, and your sitemap is accessible. Also, the latest posts of your website are listed in the sitemap.

    In this case, please follow these steps:
    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    Further, remove all the sitemaps from your Bing Webmaster account and submit only the main sitemap (sitemap_index.xml), and then give Bing some time to crawl your website and see if the errors are gone.

    Please let us know how that goes.

    Thank you.

    Thank you very much for your prompt reply, will proceed as you suggested.
    Thnak you
    Piero

    Prabhat
    Rank Math agency

    Hello,

    Thanks for your reply.

    Sure, please let us know how that goes.

    Also, if you have another question, please feel free to reach out, and it will be our pleasure to assist you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Bing Site map error’ is closed to new replies.