Billed my credit card $69.00

#755873
  • Resolved Tom Przybylski
    Rank Math free

    Plese cancel any services or subscriptions. You do not have my authorization to bill my credit card going forward. I did not make any purchases please cancel any open invoices and close my account.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    The account you have used to open this ticket is the Rank Math free version.

    Can you please search and forward a receipt from FastSpring.com or the email address you used to purchase so we can locate your account and verify it?

    Looking forward to helping you.

    Tom Przybylski
    Rank Math free

    License Key: KLROAYWRUSV9C7KGJ

    I purchased a plug in which I do not use any long since my website has been shut down. Please do not charge my card going forward.

    Regards,

    Tom Przybylski

    http://www.custometchedglassware.com
    3027 SE 27th ST
    Okeechobe, Florida 34974
    (561)301-8684

    Hello,

    Rank Math does not issue license keys. Please share the order ID or the email you used during the purchase of the PRO subscription.

    The order ID is usually in this format RANKMATHXXXXXX-XXXX-XXXXX.

    We look forward to hearing back from you.

    Thanks.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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