Big problem with rankmath - Support

Resolved Abdurrahman
2 months, 1 week ago

Rank Math free

Hello, my plugin is not working properly. For example, when I update the following page, I get a 403 not forbidden error.

https://hizliresim.com/r1uky6e

I get the same error on the 404 Monitor page. I can’t update the 404 Monitor page either. I’ll probably get the same error on many pages. I reinstalled the plugin files, but the problem is not solved.

Viewing 4 replies - 1 through 4 (of 4 total)

RankBot
2 months, 1 week ago

Hello, we apologize for the inconvenience you are experiencing with Rank Math. It seems like you are encountering a 403 Forbidden error when trying to update pages and access the 404 Monitor page.

To address the 403 Forbidden error, it could be related to file permissions on your WordPress site. You can try resetting the file permissions as outlined in our knowledge base article here: How to Fix the 403 Forbidden Error on WordPress.

Additionally, you can check if the Rank Math REST route is blocked by following the steps mentioned in this guide: Why Rank Math Settings Are Not Getting Saved?.

If these solutions do not resolve the issue, please assign this ticket to a human agent using the available buttons for further assistance. Thank you for bringing this to our attention.

Sources:
How to Setup Rank Math SEO Plugin Properly
How To Fix Blocked Due to Access Forbidden (403) Error in Google Search Console » Rank Math
Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
Why Rank Math Settings Are Not Getting Saved? » Rank Math
How to Fix 403 Forbidden Error with IndexNow » Rank Math

Abdurrahman
2 months, 1 week ago

Rank Math free

Help 😀

Abdurrahman
2 months, 1 week ago

Rank Math free

I have pro account with a**********@h**********

I opened this topic with wrong account.
Reinelle
2 months, 1 week ago
Hello,

For troubleshooting, please get in touch with your web host and ensure that the ModSecurity (ModSec) is disabled or they are not blocking any process of the plugin.

You can also ask them to whitelist Rank Math’s routes for saving:
```
/wp-json/rankmath/v1/updateMeta
/wp-json/rankmath/v1/saveModule
```
You can check this link for more information:
https://rankmath.com/kb/meta-data-not-saving/

Let us know how this goes.

Viewing 4 replies - 1 through 4 (of 4 total)

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