Backoffice : No RankMath panel in pages with Gutenberg

#52358
  • Resolved Jean-Christophe Bousignac

    3 years, 11 months ago

    Rank Math free

    Hello,
    I work on a website under development. The customer uses Gutenberg and does not want to deactivate it. I was able to configure Rank Math, the data goes back well. But unfortunately, it’s impossible in the pages and articles to edit the title and description, and reach the various usual options.
    What to do ?
    Will this problem be resolved in future versions of Rank Math?
    Thanks a lot.
    Regards

Viewing 1 replies (of 1 total)
  • Alberto

    3 years, 11 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Do you mean you can edit in pages the Rank Math title and description? That is not normal, I tried with your same version in my local installation and everything is working fine.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it could be a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    RankBot

    3 years, 11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Backoffice : No RankMath panel in pages with Gutenberg’ is closed to new replies.