**BACK YET AGAIN!** Woocommerce Primary Category Breadcrumb Bug

#64573
  • Resolved DJ

    4 years, 6 months ago

    Rank Math free

    Hello Rank Math Team / @pratik-d

    The Woocommerce Primary Category Breadcrumb Bug is back once again. I just noticed it on my live site and I used my usual bodge to get it working again (Install and activate the Disable Emails plugin then deactivate and delete).

    Here you can find more details from where I have reported it numerous times previously:

    https://support.rankmath.com/ticket/woocommerce-breadcrumbs-bug-in-primary-category/

    https://support.rankmath.com/ticket/woocommerce-primary-category-bug-bread-crumbs/

    https://support.rankmath.com/ticket/woocommerce-breadcrumb-bug/

    ** As I said before everything is working fine and then at some point it stops working. Perhaps after Woocommerce or RankMath is updated or perhaps randomly.

    This bug (as well as the Woocommerce Remove Category Base) has been going on for over a year now and so I have to insist that you report this to directly to Bhanu Ahluwalia so he is aware and can take appropriate action.

    If you do not state in your reply that you have notified Bhanu and sent him a link to this ticket, I will be taking this further as I strongly believe this needs someone senior to look at it and ensure these bugs do not keep occurring.

    Nothing personal obviously and your support is always appreciated :-).

    Thank you in advance for your diligence and attention in handling this very frustrating matter.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Michael Davis

    4 years, 6 months ago

    Rank Math pro

    Hello @DJ,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I have forwarded and notified Bhanu on this.

    Looking forward to helping you. Thank you.

    Rank Math

    4 years, 6 months ago

    Hello,

    Sorry for the issue you are facing.

    For some reason, the Primary taxonomy option was working well on your setup. We were never able to reproduce the issue on your setup as it doesn’t happen always.

    Even with us, it is not happening.

    Can you please?
    1. When the option stops working, check in the postmeta table and see if any value is stored in the rank_math_primary_category meta key for the specific product.

    2. Create a staging site for us so we can try to debug is better. Don’t want to debug it on a live site.

    Looking forward to helping you. Thank you.

    • This reply was modified 4 years, 6 months ago by Pratik.
    RankBot

    4 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘**BACK YET AGAIN!** Woocommerce Primary Category Breadcrumb Bug’ is closed to new replies.