Avada – Rank Math

  • Dear Rank Math’rs,

    It’s not possible to add pages to the menu on sites /w RM. When I deactivate RM it’s possible.

    When I want to add a page to the main menu of whatever menu. The new tab shows “custom item” /w no pagename and no link to a page. I have tested this on two of my sites. Running Avada and Rank Math. All completely update of course.

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  • Hello,

    Thanks for getting in touch with us today.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:


    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):


    We really look forward to helping you.


    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Avada – Rank Math’ is closed to new replies.