Automatic Meta is not working

#93246
  • Resolved Nico Reizmann

    4 years, 1 month ago

    Rank Math free

    Hello,

    After an update yesterday, the automatic transfer of meta data no longer works. It takes neither the title nor the abstract of the article. Also other settings are not taken over.
    I have also uninstalled and reinstalled the plugin, but without success. Even a downgrade to the previous version didn’t bring a solution.
    Database is also quite up to date and WordPress as well.

    What is the problem?

Viewing 1 replies (of 1 total)
  • Rank Math

    4 years, 1 month ago

    Hello

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of all the plugins, themes, and WordPress (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    RankBot

    4 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Automatic Meta is not working’ is closed to new replies.