Author sitemap did not include in sitemap

#222753
  • Resolved Rentapartment Agency

    2 years, 10 months ago

    Rank Math free

    Hi Rankmark team,

    This is Peter, I need your help!

    My Author Sitemap url do not not showing in author-sitemap.xml file.

    I have attached all details in sensitive data.

    Can you please help!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Ankit

    2 years, 10 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Can you please follow these steps?
    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    That should fix the issue. Please let me know if that does not. We are here to assist.

    Rentapartment Agency

    2 years, 10 months ago

    Rank Math free

    yes, I tried the your 2 ways but no luck!
    Here is my wp-rocket cache setting:
    https://ibb.co/pww4mRV

    Ankit

    2 years, 10 months ago

    Rank Math business

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    2 years, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Author sitemap did not include in sitemap’ is closed to new replies.