Author link redirects to homepage

#439086
  • Resolved Samo Prijava
    Rank Math free

    Hi

    All author links redirect to the homepage. I enabled Author Archives, cleared cache, checked redirects, and tested it on several different devices and it still doesn’t work. Author archives were disabled for about 2 years originally and I only enable it 2 days ago. Could redirect be “tucked” somewhere and need to be fixed manually?

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  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    I’ve checked the author page, and it is currently being redirected by WordPress. You can refer to the screenshot in the sensitive data section.

    In this case, assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Let us know how this goes.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Author link redirects to homepage’ is closed to new replies.