Author Bio is Buggy

#86821
  • Resolved Rick Orford
    Rank Math free

    Hi,

    On the users page in WordPress (./wp-admin/user-edit.php) we have the option to supply the user’s BIO.

    If the user has a long bio, with paragraphs, RM doesn’t take the line breaks in to consideration. Rather, you just get one unformatted paragraph. See URL below…

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  • Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it could be a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    If after that, you don’t find any issue, let us know and we will be more than happy to check it in depth.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Author Bio is Buggy’ is closed to new replies.