Hey guys, following up on this ticket.
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
I just moved this topic to the right forum.
We are going to check if our servers are blocking your website for some reason. Meanwhile you should check if your web server is blocking access to our API.
Please make sure to whitelist the IP 134.90.148.98 and the user-agent RankMathChecker/2.0.0; https://rankmath.com.
If you are not sure, please ask your web hosting provider to do it for you.
Once done, you can run the SEO Analysis once again.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello Jean,
Appreciate your patience.
Looks like your website is throwing a 400 error:
That is why our Analysis cannot be performed. We only check if you have a 200 which means OK Status.
Please talk to your web host and get this fixed.
You can check here to see if the issue is fixed:
http://www.redirect-checker.org/index.php
Then, try running the SEO Analysis.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello, I tried changing servers to see if this is something that’s happening on just my server, but it looks like it’s still not working.
Hello,
Thank you for the update.
I have forwarded this to the dev team for further investigation. Please be patient with us.
Looking forward to helping you. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
