API error + Remove Rank Math Transients not working

#37378
  • Resolved Antonin Cherbonnier
    Rank Math free

    Hello,

    I want to do an SEO analysis with the plugin but I get API error.
    I searched the forum for possible solutions and tried to remove transients but it also fails and I get “Something went wrong. Please try again later.”.

    https://support.rankmath.com/ticket/api-error-invalid-server-response-3/
    “Could you please head over to Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients and click on this button.”

    Could you help me find a solution?

    Thanks in advance.

    Antonin

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for getting in touch with us and sorry for the inconvenience.

    Have you been able to resolve this issue? If not, We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hi,

    Yes I have resolved the issue, or it has by itself to be more accurate.

    HI Antonin,

    Thanks for the follow up.

    I am glad that this is now resolved 🙂

    Feel free to contact us should any other issues come up. Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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