Hi Tomer,
I have taken a closer look at this issue and it looks like it’s not related to our firewall. When our analysis server is trying to access your homepage, then we’re getting the following error message:
cURL error 28: Operation timed out after 10004 milliseconds with 33450 out of 48388 bytes received
The same happens even if we increase the timeout limit to 30 or even to 60 seconds. This means that the issue is most probably on your side. Please contact your hosting provider about ingoing requests and make sure that requests from our server at 134.90.148.98 with the user-agent RankMathChecker/2.0.0; https://rankmath.com is not getting blocked by your server or firewall.
Do let us know.
Hi
I have check with my hosting service, RankMath is fully open on our side. also added you to the whitelist
What now ?
Tomer
Hello RanMath Team, my site is also experiencing this issue just today. We didn’t have this issue previously. Can you let us know what’s the issue?
Hi Tomer,
Thanks for the follow up.
The SEO analysis seems to be working now on your site. Here is a screenshot:
Could you please test again?
@ameliawidjaja could you please head over to Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients and click on this button.
Let us know how this goes.
Thank you.
Hi
Now its working fine !
Even better on the score 🙂
Thx
Tomer
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
