API Error: Invalid server response

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thanks a lot for your query and we are so sorry about the trouble this must have caused.

    It appears your web server could be blocking access to our API.

    Please make sure to whitelist the IP 134.90.148.98 and the user-agent RankMathChecker/2.0.0; https://rankmath.com.

    If you are not sure, please ask your web hosting provider to do it for you.

    Once done, you can run the SEO Analysis once again.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello support,
    the hosting provider has not blocked the ip 134.90.148.98. How does it go on?
    Best regards
    Dirk

    Hello,

    Could you share with us (in the Sensitive Data section) your domain name so we can check if it was blacklisted in our server?

    Looking forward to help you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    do you need additional informations?

    Best regards
    Dirk

    Hello,

    We have fixed the issue on your website.

    Please check now.

    Hope that helps.

    @Todd

    How did you fix the issue? I have the same problem here (API Error: Invalid server response).

    Please can document how to do the fix?

    Thank you!

    UPDATE:
    Heads-up to all….

    Please check your “bad bots” configurations. The keyword “checker” is found in multiple malicious bots. Rank Math uses the agent “…RankMathChecker…”, which cas the keyword “checker” in it. We had to remove that (which lowers security against bad bots.

    Rank Math developers: Any chance you can remove “checker” from your user agent, and leave it as rankmath (without “checker”)?

    Much thanks!

    • This reply was modified 4 months, 2 weeks ago by Roger. Reason: Found a temporary solution (issue was security, bad bot blocking, Rank Math uses a user_agent phrase found in several "bad" bots

    Hi,

    I am glad it is working fine now.

    Thanks for the feedback. I will share it with the dev. team.

    If you share the issue again, make sure to whitelist the IP 134.90.148.98 and the user-agent RankMathChecker/2.0.0; https://rankmath.com.

    If you need help with anything else, please open a new support ticket here so we can help:

    https://support.rankmath.com

    We are always here for assistance.

Viewing 8 replies - 1 through 8 (of 8 total)

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