Hi there,
Thanks a lot for your query and we are so sorry about the trouble this must have caused.
It appears your web server is blocking access to our API.
Please make sure to whitelist the IP 134.90.148.98 and the user-agent RankMathChecker/2.0.0; https://rankmath.com.
If you are not sure, please ask your web hosting provider to do it for you.
Once done, you can run the SEO Analysis once again.
If it doesn’t work, please share your domain name so we can check from our end.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hi, I checked and it there’s no Ip Blocked
the domain: http://en.etesco.com.br/
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
It looks like your website has been hacked.
It is sending us to spam websites.
You might want to take a look at that and have your web hosting provider fix it.
You can check this guide to prevent this type of issue from happening in the future:
https://mythemeshop.com/blog/wordpress-security-tips/
Once the issue is fixed, we would love to take another look.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
