Hello,
Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.
If you have already followed the guide and whitelisted our IP and user agent, please clear the cache of your site and navigate to WP Dashboard > Rank Math > Status & Tools > Database Tools and Clear SEO Analysis Data. Once done, run the SEO analysis again and it should work fine.
Let us know how that goes. Looking forward to helping you.
Hello Sir,
I have tried that too. I opened this ticket as the very end thing.
1) I cloned my cloudways site and thought that makes the issue
2) To be sure, I created a fresh website. Manually copied all the articles and images to this new site and then tried to install Rank Math.
SEO Analysis = Same error
Hello,
Your server is blocking our IP address and we can be sure of that because even the external SEO Analyzer is failing to load your website: https://rankmath.com/tools/seo-analyzer/
If you have already whitelisted the IP address and user agent on your firewall, then something else on your server is overriding that.
Don’t hesitate to get in touch if you have any other questions.
Hi Sir,
No this is not the server error.
Here is what my support has to say about this.
Yes, the configurations are correct but when I check the application error logs it shows errors are related to the missing database table.
Sun Jul 31 02:30:44.936375 2022] [proxy_fcgi:error] [pid 12002:tid 139961441449728] [client 76.66.148.41:23566] AH01071: Got error ‘PHP message: WordPress database error Table ‘ucaawtswhj.wp_rank_math_analytics_gsc’ doesn’t exist for query SELECT COUNT(DISTINCT(created)) AS days FROM wp_rank_math_analytics_gsc LIMIT 0, 1 made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, CMB2_Bootstrap_2101->include_cmb, cmb2_bootstrap, do_action(‘cmb2_admin_init’), WP_Hook->do_action, WP_Hook->apply_filters, RankMath\\Admin\\Options->register_option_page, include(‘/plugins/seo-by-rank-math/includes/modules/analytics/views/options.php’), RankMath\\Analytics\\DB::info, MyThemeShop\\Database\\Query_Builder->getVar, MyThemeShop\\Database\\Query_Builder->onePHP message: WordPress database error Table ‘ucaawtswhj.wp_rank_math_analytics_gsc’ doesn’t exist for query SELECT COUNT(id) FROM wp_rank_math_analytics_gsc LIMIT 0, 1 made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, CMB2_Bootstrap_2101->include_cmb, cmb2_bootstrap, do_action(‘cmb2_admin_init’), WP_Hook->do_action, WP_Hook->apply_filters, RankMath\\Admin\\Options->register_option_page, include(‘/plugins/seo-by-rank-math/includes/modules/analytics/views/options.php’), RankMath\\Analytics\\DB::info, MyThemeShop\\Database\\Query_Builder->getVar, MyThemeShop\\Database\\Query_Builder->one’, referer: https://thetechwriteup.com/wp-admin/admin.php?page=rank-math-status&view=tools
^C
Regards,
Anshul Nischal
Hello,
It seems that you already have an existing ticket with the same topic. Can you please confirm if you are talking about the same website here? If so, do let us know so we can close this one and focus in just one ticket to avoid duplication of responses.
Looking forward to helping you.
Hi Jeremy,
Yes, this is a duplicate ticket.
Somehow my first ticket was not shown in the portal. So I created another one.
This is the same website as the other ticket.
If you want you can close one of these.
Hello,
Thank you so much for confirming. I will now close this ticket as I have replied to your other ticket.
Thank you again and looking forward to helping you there.
