API Error: cURL error 28: Operation timed out after 20000 milliseconds with 0 b

  • API Error: cURL error 28: Operation timed out after 20000 milliseconds with 0 bytes received

    I spent am hour or 2 talking to my web hosting provider (HostGator shared host) and they say there are no blacklisted IP domains on the list for my account(s) and not rankmath.com IP either. They also check the cURL and it tested ok. I have a reseller account with dozens of websites and this problem is only happening on 4 of my sites? I really like Rankmath (because it’s easy to use) and would like to get this problem solved. Thanks.

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  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    To be able to chase this down further, could you please share some FTP access as well on the sensitive data section?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    [DELETED]

    Let me know if you need anything else.

    • This reply was modified 1 day, 1 hour ago by Michael Davis. Reason: Public credentials

    Hi there,

    Thanks for the reply.

    It is not recommended to share credentials on the public facing forum. I have deleted the credentials and added them to the sensitive data section instead.

    We are checking this issue and we will have an update in a short while.

    Your patience is highly appreciated. Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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