API Error: cURL error 28

#458157
  • Resolved Sabri Omar

    1 year, 7 months ago

    Rank Math free

    Hi,

    We’re having an issue when running a site-wide analysis it gives an error: API Error: cURL error 28, we can’t figure out what is the cause, we tried other websites and it is working.

Viewing 1 replies (of 1 total)
  • Md. Sakib Khandaker

    1 year, 7 months ago

    Rank Math agency

    Hello,

    Thank you for contacting Rank Math and sorry for the inconvenience caused.

    It appears your web server is blocking access to our API request considering it to be a suspicious activity.

    Please make sure to whitelist the IP 134.90.148.114 and the user-agent RankMathChecker/2.0.0; https://rankmath.com.

    If you are not sure, please ask your web hosting provider to do it for you.

    Once done, head over to Rank Math > Status & Tools > Database Tools > and click the Clear SEO Analysis and Remove Transients buttons to flush the SEO Analysis cache

    Flush

    Also, clear your website and any server-level caching on your site before doing the Sitewide analysis again.

    Additionally, you can also check if you’ve at least most recent or higher versions of PHP and cURL version. To check that, please head over to WordPress Dashboard > Tools > Site Health > Info > Server.

    php-curl

    If not, please ask your hosting provider to update the versions for your hosting account.

    Let us know how it goes. Looking forward to helping you.

    RankBot

    1 year, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘API Error: cURL error 28’ is closed to new replies.