API Error: cURL error 28

#82964
  • Resolved Rdv Digital

    3 years, 7 months ago

    Rank Math free

    Hi Team is there any chance you guys can help me with this.
    im getting this error when i try to run “SEO Analysis”
    API Error: cURL error 28: Operation timed out after 30001 milliseconds with 0 bytes received

Viewing 6 replies - 1 through 6 (of 6 total)
  • Michael Davis

    3 years, 7 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    Please edit the following plugin file:
    /includes/modules/seo-analysis/class-seo-analyzer.php

    Then, change the following line (around line number 358):
    $request = wp_remote_get( $api_url, [ 'timeout' => 20 ] );

    Increase the timeout value to 60:
    $request = wp_remote_get( $api_url, [ 'timeout' => 60 ] );

    The SEO analysis should start working as expected.

    Or, you could also use the online version of the tool which is just as good:
    https://rankmath.com/tools/seo-analyzer/

    Looking forward to helping you. Thank you.

    Nicholas

    3 years, 7 months ago

    Rank Math free

    Thankyou Michael, I had the same issue, fixed now, many thanks again 🙂

    Michael Davis

    3 years, 7 months ago

    Rank Math pro

    Hello,

    Thank you Nicholas for letting us know.

    @Rdv Digital Were you able to fix this your issue?

    If you have any further question(s), please let us know. Thank you.

    L L

    3 years, 6 months ago

    Rank Math free

    I have the same issue now, I tried to fix based on your instructions but it didn’t work

    Rdv Digital

    3 years, 6 months ago

    Rank Math free

    Hi Michael Davis,

    thanks for the reply and sorry for my late reply…
    the solution which you provided above its not working…
    actually its work at first time but after that it same

    Michael Davis

    3 years, 6 months ago

    Rank Math pro

    Hello,

    In that case we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    3 years, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘API Error: cURL error 28’ is closed to new replies.