Analyzer not working

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  • Hey,

    Thanks for getting in touch.

    Do you have any sort of firewall active on your website?

    Please check with your hosting provider, and whitelist 104.28.1.157, that’s the rankmath.com server IP

    After that, the issue will vanish.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    never mind. i already installed the wordpress plugin and it works. however, i after i changed something (ie the description for images), it is not affected immediately. is that normal?

    Hello Drafizan,

    Thanks for getting in touch.

    Where are you changing the description and where do you want it updated? In the SERPs? If so, yes, that is going to take a bit of time for Google to re-crawl and re-index your page.

    Let me know what you mean though so I can be in a better position to help.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Analyzer not working’ is closed to new replies.