Analytics with no data - Support

Resolved Gipsy On The Road
3 years, 5 months ago

Rank Math free

Hello there I’m using Rank Math since 3 weeks and I’m really happy about that, BUT I cannot see any data in the analytics panel 🙁

Viewing 9 replies - 1 through 9 (of 9 total)

Pctipvandedag
3 years, 5 months ago

Rank Math pro

Same problem here.

Clayton Graff
3 years, 5 months ago

Rank Math free

Same here. However, i’m not using RankMath to install the Analytics code. I’m using the CAOS plugin to host/load locally.

I do have current analytics data when I go to Google. Just wondering why it’s not appearing here as well.

Clayton Graff
3 years, 5 months ago

Rank Math free

UPDATE: I actually went back to Rank Math -> General Settings -> Analytics.

I reconnected the account, then went to the bottom to Analytics Database and I clicked the Update button on the right side.

It’s currently fetching data and it’s showing up as the data is retrieved. Hopefully this helps you.

Alius Kveinys
3 years, 5 months ago

Rank Math free

Having same problem.

Michael Davis
3 years, 5 months ago

Rank Math pro

Hello,

Thank you for contacting the support.

Can you please update the free and the PRO plugins to the latest versions?
https://rankmath.com/changelog/

and then please follow these steps:

If you are not seeing any data inside your Analytics module, this guide might help you.

<h2>A. Pre-check List</h2>
1. You should not be using Google Analytics v4 or Matomo Analytics.

2. Update to the latest version of Rank Math Free & PRO

3. Ensure that you are logged in to your paid account:

4. Disconnect and reconnect your account from inside WordPress:

<h2>B. Refresh Tokens</h2>
1. Please delete RankMath’s app from here:
https://myaccount.google.com/permissions

2. Re-create tables by clicking WP Dashboard > Rank Math > Status & Tools > Database Tools and click the Re-create database Table button.

3. Reconnect the account inside Rank Math by clicking here and ensure that you approve all the permission notices that shows up:
WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the Reconnect link

4. Let the process complete and it might take around 30 minutes.

5. Now head over to WP Dashboard > Rank Math > Status & Tools > Database Tools and click the Rebuild Index for Analytics button.

6. Please check if the data shows up here:
/wp-admin/admin.php?page=rank-math-analytics#/

If that does not help, please paste the data from here:
WP Dashboard > Rank Math > Status & Tools > Database Tools and click the Rebuild Index for Analytics button

We really look forward to helping you.
Anonymous
3 years, 5 months ago

Rank Math free
same problem in 5+ sites and the stats is not accurate… in one site there is 122K traffic and green arrow going up with 122k traffic?

let me wait for a week.

I use manual CRON running TWICE and HOUR
That is every 30 MINs
- This reply was modified 3 years, 5 months ago by .
Ma.ra.l. Di
3 years, 5 months ago

Rank Math pro
Content AI Starter

thank you so much, now it works 🙂
Marina

Finnur
3 years, 4 months ago

Rank Math free

Own of a Business licence here.
I have the problem that the section ‘Google Analytics’ is (almost) empty. There is a green dot, and I can only see ‘Search Traffic’ and only ‘No Data’ (Overall Optimization).

I also have the problem that I can only have one focus keyword in ‘WP Dashboard’ > ‘User’ > ‘Rank Math’ > ‘General’ > Edit Snippet’. Any extra entry is discarded. Shouldn’t I be able to have multiple focus keywords?

Things I’ve tried:

1. As suggested in several threads in Rank Math’s forum, I’ve tried reconnecting to Google (as well as readding permissions) and ‘Re-create Tables’ and ‘Rebuild Index’ in ‘Status and Tools’.

2. Checking whether or not a theme/plugin conflict with Rank Math with the suggested ‘Health Check’ plugin – all is fine.

What worked:

Nothing.

All help is appreciated. Please help!

🙂

Michael Davis
3 years, 4 months ago

Rank Math pro

Hello,

Have you tried going through this reply: https://support.rankmath.com/ticket/analytics-with-no-data/?view=all#post-106981

If so could you please also go through this guideline: https://rankmath.com/kb/analytics/

If all these doesn’t help, please open a new ticket on this in the Pro/Business section so we can look into your issue closely

Looking forward to helping you. Thank you.

RankBot
3 years, 3 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.