Analytics showing zero

#715062
  • Resolved Kaitlin Slowik
    Rank Math free

    Hello,

    I have been using RankMath for a few months now and my analytics have always shown zero. I have reconnected my account multiple times and followed the instructions on your troubleshooting page. I checked my RankMath account to make sure my website was connected (it is listed there). I have checked my Google Analytics account and there is data there.

    I chatted with the AI help tool and the bot asked me to delete the data in the analytics database section and then update the data manually. I did that and my analytics are still showing zero.

    I do not know what else to try. Can you please help me? I’d like to upgrade to premium, but not until I know the plugin actually works. Thanks so much!

    Kaitlin

Viewing 1 replies (of 1 total)
  • Hello,

    We apologize for the inconvenience you’re experiencing with your Rank Math Analytics. We understand the frustration this may have caused, and we appreciate your efforts in trying to resolve this issue.

    Based on the troubleshooting steps you’ve already taken, it seems like you’ve done everything correctly. However, there might be a few more things we can try to resolve this issue.

    Firstly, please ensure that the Google Analytics property you are using is correctly connected with Rank Math. You can check this by navigating to Rank Math SEO → General Settings → Analytics and clicking on the Test Connections option. If there’s an issue with the connection, you can reconnect your Google account from there.

    If the issue persists after reconnecting your Google account, it might be necessary to refresh the authorization tokens. You can do this by following the steps outlined in our troubleshooting guide here.

    If after following these steps, the issue still persists, please feel free to reply to this ticket, and a human agent from our support team will take over and assist you further.

    Thank you for your patience and for considering upgrading to Rank Math Premium. We hope to resolve this issue for you soon.

    Best regards.

    Sources:
    What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math
    Resolving Rank Math Analytics Related Issues » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Analytics showing zero’ is closed to new replies.