Analytics problem VOL.4.

Hello,

Thank you for contacting Rank Math, and sorry for any inconvenience caused.

Please follow this guide to reconnect and fetch the data from Google: https://rankmath.com/kb/delete-old-analytics-data/#num-4-remove-access-to-rank-math

Let us know how that goes. Looking forward to helping you.

Hello,

Glad that helped.

Please feel free to reach out to us again in case you need any other assistance.

We are here to help.

Thank you.

Hello,

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

We use the default WP-Cron.

I logged in to your website and checked the settings.

The cron jobs on your website are not working.

Please get in touch with your hosting provider and ask them to fix the WP-Cron issue. You can share this link with them:
https://github.com/johnbillion/wp-crontrol/wiki/Problems-with-spawning-a-call-to-the-WP-Cron-system#curl-error-28-operation-timed-out-after-3000-milliseconds-with-0-bytes-received

Without this working correctly our plugin can’t correctly fetch the data from Google.

We look forward to helping you.