Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
Please reconnect the Google account, to regenerate the auth token from Google, by going to WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings:
The data fetch should start automatically once you configure the settings.
If the data is still not fetched, please check if cron jobs are working on your website or not, you can use the WP-Crontrol plugin to check that.
In order to fetch the data correctly and consistently, you need to have the cronjobs working and enabled in your installation.
Looking forward to helping you.
I have no idea if its working or not…
Where in WP control can isee if its working? And if not, what can i do?
Hello,
Install the WP Crontrol plugin, then go to WordPress dashboard > Tools > Cron Events.
If the cron jobs are not working, the page will show a notice for the cron issue.
If the cron jobs are working and data is not fetched, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I tried fetching fresh data from Google but the data is not getting fetched.
Could you please reconnect Rank Math to your Google account by going to Rank Math > General settings > Analytics and reconfigure the settings.
Once done, report back so we can continue debugging the situation.
Looking forward to helping you.
Done.
I didnt press on update data manually. Just reconnected. and did this:
otice: Not seeing your website that uses Google Analytics 4? Click here to know how to fix the issue.
Account
Bergse Letselschade
Property
Bergse Letselschade
View
Alle websitegegevens
Install analytics code
Enable this option only if you are not using any other plugin/theme to install Google Analytics code.
Hello,
I checked your website and it seems you haven’t installed your Analytics tracking code. I went ahead and installed it for you as you can see in this screenshot:
Then, I manually run the scheduled action to fetch data from Google, the 0 data is still there.
The issue here is that only your GSC was given permission in Rank Math plugin as you can see in this screenshot:
Please ensure all permissions are accepted when you connect your Google service. You can reconnect again and ensure every permission is allowed. https://rankmath.com/kb/connect-your-google-account/
Looking forward to helping you.
I reconnected again, and still not working. All 6 permissions are aloud.
So can anybody help me or not? I even gave you the login and still it’s not working…
Hello,
Could you please clarify if you are using the domain property or the prefix verification on your Google Search Console for this website?
Our plugin only supports the prefix method.
Also, please share the organic traffic from the last 30 days for this website from GSC so we can compare it with the data we get from the plugin.
Looking forward to hearing back from you.
I entered again the prefix verification, before it was domain. But nothing changed.
Here is the printscreen from GSC:
Hello,
Looking at your screenshot, you don’t seem to be having much data. You only have 1 click and 3 impressions in the selected duration.
However, I’ve forwarded this to our dev team to take a look.
We will get back to you shortly.
Thank you.
Okay thanks, i hope it can be fixed asap
Hello,
As you do not have much data, there’s not much that can be fetched.
However, our dev team will get back to you shortly.
In the meantime, if you have another question, please feel free to reach out, and it will be our pleasure to assist you.
Thank you.
Hello,
The numbers on Google Search Console are so small that the sampling of data that the API usually does might be causing those to be skipped when importing data to your website.
It’s perfectly normal for the API to not show a perfect comparison between the data because of the situation we mentioned: https://developers.google.com/analytics/devguides/reporting/core/v3/reference#sampling
To make the API calls faster Google sometimes only processes part of the data before it sends the response from the API.
Hope this helps clarify your doubts.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
