Analytics not showing

#278572
  • Hello, I have the latest version of RankMath free installed and have had it activated for more than 24 hours but the analytics continue to show no data. Is there something that I need to change in the settings to allow for the results to display? The SEO analysis shows results but no results for the analytics. Thanks

Viewing 15 replies - 1 through 15 (of 15 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Make sure you have connected your Rank Math account by going WordPress Dashboard > Rank Math > Dashboard > Help tab.

    ​Here is a screenshot for your reference:

    connect rank math

    Then you have to connect your own google account which is associated with the Google Search Console for your website as listed there in the property. If it is not listed there then you have to add it to get a google analytics report from your Rank Math Analytics Dashboard.

    Here is an article that may help to connect google analytics properly:
    https://rankmath.com/kb/install-google-analytics/

    In case your website is not added to Google Search Console, here is a tutorial on how it goes with Rank Math:
    https://rankmath.com/kb/google-site-verification/

    Hope this helps you. Please don’t hesitate to contact us if you need to know anything else.

    Thank you

    Hello, thanks for the quick reply. I had already done all those steps. And when I go to RankMath>Analytics all the values remain zero. Is there anything else I can do. We have MonsterInsights installed and active – could this be causing the problem? or can both run together without causing issues? I am wanting to move the site to only using RankMath but don’t want to uninstall MonsterInsights until I know the analytics for RankMath are functioning properly. Thanks.

    Hello,

    Since MonsterInsights also uses some Analytics features that Rank Math offers so for avoiding conflict you need to use one.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet).

    To determine the conflict, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    See if the Analytics Module is working properly in the troubleshooting mode. Then you can completely shift in Rank Math.

    Hope that helps. Looking for your update.

    Thank you.

    Hello,

    Please check if there is a pending Scheduled Action on your WordPress Dashboard > Tools > Scheduled Actions > Pending
    https://yourdomain.com/wp-admin/tools?page=action-scheduler&status=pending

    If so, run the rank_math/analytics/data_fetch scheduled action, and wait for the data fetch to complete.
    pending

    You can monitor the progress under WordPress Dashboard > Rank Math > Analytics.

    Hope this helps solve the issues.

    Don’t hesitate to get in touch if you have any other questions.​​​​​

    Hello, I decided to deactivate monsterinsights as all the data will still be available via google analytics but this did not seem to resolve the issue as there is still no data on the rankmath analytics tab. I haven’t done the full troubleshooting process as the website I am working on has approx. 70 plugins and would therefore take a really long time to do. I tried with just activating RankMath in the troubleshooting mode and the analytics are still reporting as zero – with no other active plugins or themes.
    Is there another possible cause for the problem?

    Hello,

    Please reconnect the Google account, to regenerate the auth token from Google, by going to WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings:
    reconenct

    The data fetch should start automatically once you configure the settings.

    If the data is still not fetched, please check if cron jobs are working on your website or not, you can use the WP-Crontrol plugin to check that.

    In order to fetch the data correctly and consistently, you need to have the cronjobs working and enabled in your installation.

    If the cron jobs are working and the data is not fetched, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hi, I have tried reconnecting the account and WP-Crontrol plugin was already installed and is currently working. I am still getting zero on the RankMath analytics.

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello, I have sent the information required so that you have access to the website to check the settings.

    Hello,

    Thanks for sharing the login link.

    I logged into your website and noticed there is a pending Scheduled Action which I ran by heading over to your WordPress dashboard > Tools > Scheduled Actions > Pending: https://yourdomain.com/wp-admin/tools?page=action-scheduler&status=pending.

    The data has started to show up in the Analytics Dashboard:

    Please check and confirm. Let us know if you need any further assistance.

    Thank you.

    Hello, yes thanks the data has started to show up. Thanks.
    I was wondering if you know why the value for overall optimisation continues to remain zero?

    Hello,

    Upon checking some posts, pages, and products, I found that the focus keyword is missing there. Please add necessary SEO details in your posts, pages, and products and gain some score there, then the score will start showing in the overall optimization area.

    You can follow our complete guide to gain 100/100 on your content’s SEO score:
    https://rankmath.com/kb/score-100-in-tests/

    Hope this helps you. Please do not hesitate to let us know if you need our assistance with anything else.

    Thank you.

    Great, Thanks so much.

    Hello,

    We’re super happy that we were able to resolve your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 15 replies - 1 through 15 (of 15 total)

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