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I have followed the directions to set up analytics, have deleted and re-downloaded the plugin, nothing has helped. There is no analytics installed on my site. I am not using any other plugin for analytics.
http://www.hellosproutmarketing.com
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Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
I checked the page source of your website, and the tracking code has been added to your website:
To verify, clear the website cache, open the website in a new tab and see if the real-time user count is updated in Google Analytics.
Refer to this article for more information:
https://support.google.com/analytics/answer/9333790?hl=enLet us know how it goes.
Looking forward to helping you.
Hello,
Can you please try to deactivate Rank Math temporarily to see if the gtag id will be removed after doing so?
If the gtag is removed after deactivating the plugin, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘Analytics not installing on my site’ is closed to new replies.