Analytics not connecting to site

#711703
  • Resolved Gavin Towers

    4 months ago

    Rank Math pro

    Hi

    Account email is g*****@g********

    Analytics not working on both sites, tried to reconnect but still red, say they are connected in My Account of Rank Math.

    Any help please?

    cheers

    Gavin

Viewing 3 replies - 1 through 3 (of 3 total)
  • RankBot

    4 months ago

    Hello,

    We’re sorry to hear that you’re experiencing issues with connecting your Google Analytics account to Rank Math. To resolve this, please follow these steps:

    1. Navigate to Rank Math SEO → General Settings → Analytics and click on the Reconnect button to disconnect and reconnect your Google Account with Rank Math.

    2. After reconnecting, ensure that you select all the values in the drop-down list to configure Analytics properties and then click on Save Changes.

    3. If the issue persists, you can also try removing the Rank Math app from your Google Account by going to your Google Account and clicking the Remove Access button under Third-party apps with Account access.

    If the issue still persists after following these steps, please share the error log with us by opening a support ticket here.

    We hope this helps resolve the issue. If you need further assistance, feel free to reach out.

    Cheers!

    Sources:
    Resolving Rank Math Analytics Related Issues » Rank Math
    What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math
    How to Connect Your Google Account With Rank Math SEO » Rank Math
    Google URL Inspection API Integration in Rank Math

    Gavin Towers

    4 months ago

    Rank Math pro

    Thanks have done this and now connected but does not seem to be loading. Does it take some time?

    Cheers

    Gavin.

    Rakibuzzaman Siam

    4 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Could you please share a screenshot with us by using a tool like https://imgur.com/upload so that we can check this further for you?

    However, please note that it takes some time to fetch the data after connecting your Google Account with Rank Math Analytics. In case, data is still not appearing on your website, please try to follow the steps below and see if that works for you:

    1. At first please head over to WordPress Dashboard > Rank Math > Status & Tools > Database Tools and click the Rebuild Index button.

    2. After that, Head over to WordPress Dashboard > Rank Math > General Settings > Analytics tab, click the Delete Data button, and then click the Update Data Manually

    It will start the new data fetch from Google. You can reload the page to see the notice related to the import process.

    Once the process is complete. Please check the Analytics page again.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Analytics not connecting to site’ is closed to new replies.