Analytics not appearing

#417134
Viewing 1 replies (of 1 total)
  • Anas

    1 year, 9 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Please check if cron jobs are working on your website or not, you can follow this guide to check that: https://rankmath.com/kb/analytics-issues/#num-2-check-the-cron-job

    In order to fetch the data correctly and consistently, you need to have the cron jobs working and enabled in your installation.

    If the cron jobs are working, please head over to your WordPress dashboard > Tools > Scheduled Actions > Pending, and check if there is a pending Scheduled Action:
    https://yourdomain.com/wp-admin/tools?page=action-scheduler&status=pending

    Run the rank_math/analytics/data_fetch scheduled action and wait for the data fetch to complete.
    scheduled

    You can check the progress at Rank Math > Analytics.

    Let us know if the issue persists.

    We are here to help you.

    RankBot

    1 year, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

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