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Hey. I had this problem a month ago and still have. Can’t see analytics data. I cleaned it, fetched data but still nothing.
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Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Could you please try disconnecting and reconnecting your Google Account, to regenerate a fresh auth token from Google, by going to WordPress Dashboard > Rank Math > General Settings > Analytics?
Have a look at the below screenshot –
Post that, check if the Analytics data starts appearing again.
Looking forward to helping you.
Thank you.
Hello,
Data should take a couple of minutes to an hour to process, depending on how large the data we are fetching and the server resources of your site.
If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I logged in to your website and clicked on the Update Data Manually button at Rank Math > General settings > Analytics:
The data is now getting fetched.
Let us know if you have any questions.
We are here to assist you.
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