Analytics doesn’t work in multiple sites of same account

#94177
  • Resolved Alvise Canal
    Rank Math pro

    Hi, I’ve got an issue.
    I use RankMath on four different sites.
    The new Analytics section works only in 1 site.
    On the other three sites this section doesn’t work.
    Every time it ask me to reconnect, again and again.

    What can I do?

Viewing 1 replies (of 1 total)
  • Hello

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    The Analytics module might not be returning any value because we have hit the allowed API limit due to the sheer number of users using the latest version.

    Google allows applying for an increase in the quota limit only when someone hits at least an 80% API limit, which happened after we released the final version and everyone started to mass-import their data.

    With that said, we have applied for an increase in the quota limit and as soon as that happens, the Google Analytics part will start working again.

    All the search console data, along with many other filters we added, have moved to the Analytics tab. All your console data will be available there along with the Analytics data.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Analytics doesn’t work in multiple sites of same account’ is closed to new replies.