analytics 4 & No Keyword data

#385751
  • Resolved Rob Berger
    Rank Math pro
    Content AI Expert

    I have two issues. First, the keyword data does not display for Top Winning Keywords. I’ve raised this issue many times and followed all of the support suggestions. Nothing fixes it.

    Second, I have an Analytics 4 property for this same website. I thought maybe linking it would solve the keyword issue, but it’s not listed as an available option within Rank Math when I connect my Analytics account.

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  • Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    Rank Math’s GA4 support is still in beta and it isn’t available in our stable version.

    If you wish to make use of the GA4 property, you can participate in our Beta testing if you want or, you can wait for the final release. https://rankmath.com/kb/version-control/

    As for your top winning keywords issue, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

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