Analytics

#545834
Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    I can see that currently, you’re using the Rank Math PRO plugin, but the account you have used to open this ticket is the Rank Math free version.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?

    Back to your issue, after checking your site I found that your database table for GSC and GA is missing.

    In this case, I would like to request you to re-connect your Google account with Rank Math by following the steps I’ve mentioned below, without skipping them.

    1. Remove Rank Math’s access from Google

    Please remove RankMath’s app from your Google apps permissions:

    https://myaccount.google.com/permissions

    permissions

    2. Re-connect Google account

    After that, reconnect the Google account again by going to WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings again:

    reconnect

    3. Grant all necessary permissions

    Kindly check all necessary checkboxes to allow Rank Math to access some of the Google Services. Please check my screenshot below for reference:

    permissions

    4. Setup Analytics

    Once the above process is done, please follow the URL below to setup Rank Math Analytics properly:
    https://rankmath.com/kb/connect-your-google-account/#num-3-connect-to-search-console

    After that, please try fetching data from Google Analytics by following the URL below and wait for a while to see if that works for you:
    https://rankmath.com/kb/analytics-issues/#scheduled-actions

    Let us know how that goes. Looking forward to helping you.

    Thank you.

    ​​​​​​​

    Is GA4 an option or should I be using it?

    Hello,

    The currently supported analytics properties are UA (Universal Analytics) and GA4 so you can decide to choose between the two. However, please note that Google will now stop supporting UA on July 1st, 2023 so I would suggest just using the GA4 instead of UA.

    Here is a guide on using GA4: https://rankmath.com/kb/using-ga4/

    Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

Viewing 3 replies - 1 through 3 (of 3 total)

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