Hello,
I apologize for the inconvenience you are facing with enabling the Index Status tab in the Analytics section of Rank Math.
Based on the information provided, it seems that you have followed the suggestions shared via email and installed the Health Check & Troubleshooting plugin to check for any issues, but the problem persists with enabling the Index Status tab in the Analytics section.
To troubleshoot this further, I recommend checking the following:
-
Ensure that Rank Math is correctly configured to fetch the index status of pages/posts/CPTs. You can do this by navigating to Rank Math SEO → General Settings → Analytics and ensuring that the Enable the Index Status tab option is checked.
-
Verify that there are no conflicts with other plugins that might be affecting the functionality of Rank Math. You can temporarily deactivate other plugins one by one to see if any of them are causing the issue.
-
Double-check if there are any JavaScript errors on the page that might be preventing the tab from enabling. You can inspect the page using browser developer tools to look for any errors.
If after checking these steps, the issue persists, please reply to this ticket, and a human agent from our support team will assist you further.
Thank you for your patience and cooperation.
Sources:
Making the Most of the Analytics in Rank Math
Why Did My Website Disappear From Google Search? » Rank Math
How To Fix Blocked Due to Access Forbidden (403) Error in Google Search Console » Rank Math
How to Fix "Crawled – Currently Not Indexed" Error in Google Search Console » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
We can see you’re trying to connect your Google Account via a domain property (sc-domain:yourdomain.com) with our plugin.
Please note that our plugin is only compatible with the URL prefix properties and it doesn’t fully support fetching data from domain properties. Also, the IndexStatus feature doesn’t work with it.
You can follow the steps we shared above to create URL prefix properties: https://support.rankmath.com/ticket/connect-connect-through-google-connect/?view=all#post-745021
Once done, please try to reconnect your Google account again from WordPress Dashboard > Rank Math > General Settings > Analytics and see if that works for you.
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
