Analitycs search console profile not found

  • Hello, i have read all others ticket in this forum but for me doesn’t work any solution.

    I can’t choose profile site in search console and then in Analitycs. See image

    https://ibb.co/vZfh77f

    I had to used already other Google account with no success.

    Can you help me? I am interessed to Pro plugin but without this features i don’t know what can i do.

    Thank you

Viewing 15 replies - 1 through 15 (of 18 total)
  • Hello

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Done

    Hello,

    Can you please update all the plugins, themes & WordPress to the latest version before we try to debug?

    Looking forward to helping you. Thank you.

    No, i have all the plugin that i can update, already updated. Sorry

    Hello,

    We noticed that WordPress is not updated to the latest version.

    We can not debug on an older version of WordPress due to the React based nature of our code.

    Looking forward to helping you. Thank you.

    Sorry, i cant update at the moment wordpress because our theme. Cant you see now? I dont thing is important wordpress release. Thank you

    Hello,

    Please take a complete backup of your site, so we can proceed with the debugging.

    Looking forward to helping you. Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    We do not have the admin access to check anything.

    Please replace the current version with this one:
    https://i.rankmath.com/aGxNMQ

    and then connect again. Please let us know if the account gets disconnected again.

    Or, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you. Thank you.

    Doesn’t work. Doesn’t matter.

    Hello,

    Please update all your plugins, themes & WordPress to the latest version.

    Also, the access you provided does not have admin rights so we can not debug properly.

    Looking forward to helping you. Thank you.

    Doesn’t work yet 🙁

    I can’t connect my profile.

    Hello,

    Assuming you are using the latest version of the plugin, we would need to debug further.

    Please add your WordPress & FTP login details in the sensitive area so we can check further.

    Looking forward to helping you. Thank you.

    Sorry, what kind of debut do you need to make?

    With the last versione there is issue too

    https://ibb.co/HBq0cSS

Viewing 15 replies - 1 through 15 (of 18 total)

You must be logged in to reply to this ticket.