“An error occured” in SEO Analysis.

  • Hello, I hope you can help me with this:
    When I try to perform the SEO analysis, I can’t do it and after marking the status bar 100% I get an error message: “An error occured.”; this happens on the web fromspain.com.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    It appears your web server is blocking access to our API.

    Please make sure to whitelist the IP 134.90.148.98 and the user-agent RankMathChecker/2.0.0; https://rankmath.com.

    If you are not sure, please ask your web hosting provider to do it for you.

    Once done, you can run the SEO Analysis once again.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hi Michael.
    I have already spoken with my hosting provider but they cannot do that configuration as it is a shared server.
    Anyway, the error is strange because there is another page on a subdomain where SEO analysis is working without any problem.

    The other domain is spainfinefood.com

    Hello,

    What happens when you analyze your URL with our external analyzer: https://rankmath.com/tools/seo-analyzer/ ? Could you also share the URL affected wit the issue so we can test from our end?

    You should also check your URL with this tool: https://httpstatus.io/ and ensure it returns a 200 OK Status. Rank math SEO Analysis module will not work if your site returns any other status header.

    Looking forward to helping you. Thank you.

    ​​​​​​

Viewing 4 replies - 1 through 4 (of 4 total)

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