Alt tags in image code

#75264
  • Resolved Holly

    4 years, 3 months ago

    Rank Math free

    Any ideas why Rank Math is telling me I don’t have alt text for the below images? It definitely does have alt text and originally it complained about 4 of the same image but now just two, could it be something to do with lazy load or Divi? I did have some others showing the same error but once I added alt text they disappeared. This is the only one left that won’t go away, I have cleared my cache and restarted my PC but still showing.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Uzair

    4 years, 3 months ago

    Hi Holly,

    Thanks for getting in touch with us

    Please note that just because you have alt in media doesn’t mean it is showing up on the actual website. Without going into more detail, I would recommend checking the page source of your homepage and check the page source.

    Look for the filename and check if there is really an alt text attached to it. If not, please check with your theme provider. If you see that particular image already has alt, please share the URL so we can check in more detail.

    If you notice in the code you shared, you will see that the alt text field is blank. So, Rank Math is reporting the issue correctly.

    Michael Davis

    4 years, 3 months ago

    Rank Math pro

    Hello,

    Thank you for the follow up. You home page actually does have some images without the alt tag. I tested your site with the SEO analyzer, similar to the SEO analysis tool and I was able to find two images. Here is a screencast: https://i.rankmath.com/B1ib30, please check and let us know.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Holly

    4 years, 3 months ago

    Rank Math free

    Hi Michael, please refer to my previous message and the code below it, as I stated there is definitely an alt tag already there for that image, you can clearly see it starting at the end of line 5 wrapped in tags. Rank Math SEO analyzer is not picking up on it which is the reason I got in touch in the first place.

    Alberto

    4 years, 3 months ago

    Rank Math business

    Hello,

    I think we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    4 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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