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#638181
  • Resolved Frank

    7 months, 2 weeks ago

    Rank Math free

    I currently have the following problem.

    When I use the Rankmath plugin in WordPress, one of my subpages is recently displayed incorrectly. Rather, one version is presented in the frontend page that is already deleted.
    It doesn’t matter if I use a caching plugin on my site or not.

    Also, following these instructions, https://i.rankmath.com/pipRDp, I have cleared the cache.

    what can i do?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Great

    7 months, 1 week ago

    Hello,

    Thank you for contacting Rank Math support and we apologize for the inconvenience.

    To help you investigate this issue, we might need to take a closer look at your website and settings. Please follow these steps:

    • Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
      Sensitive Data Section
    • Make sure you take a complete backup of your website before sharing the information with us.
    • If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
    • You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/

    We appreciate your cooperation and patience. Thank you for choosing Rank Math.

    Frank

    7 months, 1 week ago

    Rank Math free

    Hello,
    after various tests on my website, it is clear that this is not a Rankmath problem. So, thanks for the reply.

    Great

    7 months, 1 week ago

    Hello again,

    We are glad to hear that figured out this issue. Thank you for letting us know. This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.

    We appreciate your patience and cooperation throughout this process.

    Thank you for choosing Rank Math.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Already deleted page displayed’ is closed to new replies.