Allow Taxonomies in sitemap

#359605
  • Resolved Mohamed El Haddaoui
    Rank Math free

    Hello, I am using the Rank Math plugin for the first time and need help setting it up please.
    I enable taxonomies in sitemap but it is displayed separately in another sitemap.
    There are no taxonomies in the sitemap_index.xml. these appeared in a different sitemap, namely in providers-category-sitemap.xml.
    the settings are all correct (see image).
    1. sitemap cache excluded.
    2. all plugins have been disabled but the problem remains the same .
    3. Cloudflare is on development mode

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    There seems to be another plugin generating sitemaps on your website and that could cause conflicts with the generation from our plugin.

    We recommend disabling the sitemap generation from the Service Finder plugin and only allowing our plugin to generate those.

    Also, please make sure that your server has at least the following requirements:

    
    PHP Memory Limit: 512M
    Max input time: 150
    PHP time limit: 120
    PHP max input variables: 1000
    

    Hope this helps solve your issues.

    Don’t hesitate to get in touch if you have any other questions.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Allow Taxonomies in sitemap’ is closed to new replies.