All website have noindex, follow

#51336
  • Resolved Greg
    Rank Math free

    Hello, in all my page of webiste I have noindex, follow. This is a problem with Rank math, when i disable the plugin i don’t see noindex, follow.

    <meta name=”robots” content=”noindex, follow”/>

    I’m using oxygenbuilder and if I set Index in a page I see the same results: noindex, follow. Do you think is this a bug?

    • This topic was modified 3 years, 11 months ago by Greg. Reason: credential
Viewing 7 replies - 1 through 7 (of 7 total)
  • Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Since you said you already tried to test if the problem disappears if you disable Rank Math and it does, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Greg
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for contacting Rank Math today.

    I’ve installed the Health Check and Troubleshooting plugin and it looks like the XT WooCommerce Floating Cart Pro plugin is the one causing the noindex tag to be applied on your pages.

    The issue does not replicate when only Rank Math is activated and I can suggest that you backup your site and update this plugin since you are currently running Version 1.4.9 and the latest version is 1.6.4.

    If updating the plugin does not fix the issue, then you will need to reach out to the author of this plugin since they are better equipped to address and fix this.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Greg
    Rank Math free

    Hello Michael, many thanks!!!

    Alberto
    Rank Math business

    Hello,

    You are welcome! Do you want I close the thread and set it as solved (since you will need to contact their support) or do you want we keep it open meanwhile you contact them?

    Looking forward to help you.

    Greg
    Rank Math free

    Hello,

    yes perfect!

    Regards

    Alberto
    Rank Math business

    Hello Greg,

    Then I will set it as solved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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