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All my data… away!

#439

Resolved Bastbra
5 years, 1 month ago

Rank Math free
Today I updated your plugin… it’s not funny. All my data from the last posts are deleted, because I logged out from the Rank Math… I don’t want to have this problems, I do nothing and all data of the last posts are deleted…

Regards,
Bastbra
- This topic was modified 5 years, 1 month ago by Bastbra. Reason: Edit

Viewing 3 replies - 1 through 3 (of 3 total)

Rank Math
5 years, 1 month ago

Hello,

Thank you for contacting the support and sorry for the issue you are facing.

Can you please edit your post and add your website’s login details in the Sensitive area http://i.mythemeshop.com/ZmJGxp by using this plugin?
https://wordpress.org/plugins/temporary-login-without-password/

Looking forward to helping you.

Bastbra
5 years, 1 month ago

Rank Math free

I think, it is okay so. The 10 posts… I can edit them, it is no problem, but it’s just time consuming. When this happend again, I install this plugin and send the data to you, but for now this is okay so.

Thanks for the answer. 🙂

Regards,
Bastbra

Rank Math
5 years, 1 month ago

Hello,

It should not have happened.

Please let us know by opening a new support ticket if you need any further assistance. We are here to help.

Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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